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The Record
  1. TOPIC: Business Process Improvement, Customer Service, Efficiency

    Digital Transformation and the Brand Promise

    by Chelsea Bawab - September 14, 2017

    In the digital age, your brand is much more than the logo you choose or the jingle that plays along with your radio commercial. Your brand is the sum of the experiences and interactions your business has with your customers and the marketplace. Regardless of your logo, slogan or other marketing efforts, your brand is largely defined by the opinions of the people who have interacted with your business—be it good or bad.

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  2. 5 Ways to Facilitate User Adoption
    TOPIC: Business Process Improvement, Capture Strategies, The Case for Capture

    5 Ways to Facilitate User Adoption of Your Advanced Capture System

    by Chelsea Bawab - August 10, 2016

    You’ve Got Your Advanced Capture System – Now What?

    Congrats, you did it—you finally got approval to solve your document process problems with advanced capture! While that’s surely an important step in the right direction, It’s not enough to just purchase the software. The essential next step is to garner user adoption among your team members to ensure a successful implementation of your PSIcapture project.

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  3. Top 7 Takeaways from Resonance 2016
    TOPIC: Reseller Tips, The Case for Capture, The PSIGEN Difference

    Top 7 Takeaways from Resonance 2016

    by Chelsea Bawab - May 05, 2016

    Find out what we learned at #PSIres16

    With Resonance 2016 in the books, it’s time to reflect on what we’ve learned and how it can be applied to our everyday lives as professionals in the document management industry. There was so much important material to take in and we hope everyone greatly benefited from the sessions and discussion opportunities.

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