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The Record
  1. TOPIC: Business Process Improvement, Customer Service, Efficiency

    Digital Transformation and the Brand Promise

    by Chelsea Bawab - September 14, 2017

    In the digital age, your brand is much more than the logo you choose or the jingle that plays along with your radio commercial. Your brand is the sum of the experiences and interactions your business has with your customers and the marketplace. Regardless of your logo, slogan or other marketing efforts, your brand is largely defined by the opinions of the people who have interacted with your business—be it good or bad.

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  2. Build better business processes with digitalization.
    TOPIC: Automation, Business Process Improvement, Industry Solutions

    Stay Ahead of the Competition with Digitalization

    by Chelsea Bawab - July 11, 2017

    What does this mean for your business as you make moves toward digital transformation? It means to truly compete you’ll have to have a change in perspective. Instead of looking for ways to simply “digitize” your current processes, your company should seek to optimize business through technology. What’s the difference?

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  3. TOPIC: Automation, Business Process Improvement, The Case for Capture

    Who is Driving Digital Transformation in the Workplace?

    by Chelsea Bawab - June 15, 2017

    Digital transformation in organizations doesn’t happen by osmosis—someone has to take the lead and steer the company toward digital change. The AIIM Industry Watch report “2017 State of Information Management” takes a look at who is actually driving digital change in the workplace.

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  4. TOPIC: Business Process Improvement, The Case for Capture, The PSIGEN Difference

    3 Reasons to Choose PSIGEN for Your Small Business

    by Chelsea Bawab - May 04, 2017

    In honor of small business week, learn why PSIGEN is the best solution for your small business’s document capture needs.

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  5. Expanding Horizons with Workflow
    TOPIC: Product Features, Reseller Tips, The PSIGEN Difference

    Perks of Partnership: Expanding Horizons with Workflow

    by Chelsea Bawab - February 10, 2017

    PSIGEN has led the industry with best of breed document capture for the past two decades. We have always prided ourselves on our innovative, forward-thinking technology designed to solve business problems.

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  6. Capture a Tax Deduction When You Invest in Efficiency
    TOPIC: Business Process Improvement, Reseller Tips, The Case for Capture

    Capture a Tax Deduction When You Invest in Efficiency

    by Keith Snyder - December 04, 2016

    If you’ve done any poking around our website, you know that PSIGEN’s advanced document capture solution helps boost an organization’s efficiency.

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  7. PSIcapture Features Law Firms Love
    TOPIC: Business Process Improvement, Industry Solutions, Product Features

    PSIcapture Features Law Firms Love

    by Chelsea Bawab - September 29, 2016

    Advanced capture is an essential tool for the legal industry

    If you work in a law firm or legal department, you know there’s no shortage of documents accompanying each and every case you take on. If your company is overwhelmed with physical files and you’re tired of dealing with inefficient paper processes, advanced capture is the solution you’ve been waiting for.

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  8. TOPIC: Business Process Improvement, ECM Integrations, The Case for Capture

    5 Ways to Save a Stalled SharePoint Project

    by Chelsea Bawab - September 24, 2016

    Why SharePoint Isn’t Working for You and How Can You Change That?

    According to a study by the Association for Information and Image Management (AIIM), 26% of businesses surveyed said their SharePoint project was stalled and 37% reported their SharePoint project has not met their original expectations. If your business has invested in SharePoint and has had these issues, don’t give up. There are plenty of things you can do to get back on track with your project to make it work for your company.

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  9. 5 Signs Your Business Needs an Advanced Capture System
    TOPIC: Business Process Improvement, Testimonials, The Case for Capture

    5 Signs Your Business Needs an Advanced Capture System

    by Chelsea Bawab - September 01, 2016

    Is it time to make a change?

    Because you’re reading this, by now you’ve probably heard a bit about how document capture can help organizations become more efficient and improve their document processes. But how do you know if an advanced capture system will benefit your organization? After all, every business is different, and what works for one might not necessarily be helpful for the next.

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  10. 5 Ways PSIcapture Sets Your Business Apart from the Competition
    TOPIC: Automation, Business Process Improvement, Customer Service

    Become a Gold Medal Business with Advanced Document Capture

    by Chelsea Bawab - August 19, 2016

    5 Ways PSIcapture Sets Your Business Apart from the Competition

    Unfortunately, the 2016 Summer Olympics in Rio has come to an end. For two weeks we watched transfixed as the world’s most incredible athletes competed for the prestige of being the fastest, strongest or most powerful forces in their sports. There is something universally riveting about seeing the culmination of these athletes’ training manifest in the most intense competition of their lives.

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  11. 3 Real-World Examples of PSIcapture for Business Process Outsourcing
    TOPIC: Business Process Improvement, Industry Solutions, Testimonials

    3 Real-World Examples of PSIcapture for Business Process Outsourcing

    by Chelsea Bawab - July 26, 2016

    BPO compnies can gain efficiency and profitability with PSIcapture

    Business Process Outsourcing (BPO) is a growing industry in the document management space. When companies decide to convert their paper records and processes to digital format, outsourcing is often a viable option that allows them to have all the benefits of digital document management without the burden of taking on the task themselves. Outsourcing also allows an organization to turn the work over to a company with significant expertise in document management.

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  12. TOPIC: Automation, Business Process Improvement, Industry Solutions

    4 Ways to Repurpose Accounting Staff After Automation

    by Chelsea Bawab - July 12, 2016

    Now that staff is freed from manual processes, how can they better serve your organization?

    So you’ve automated the accounting department, and your processes have become more streamlined and no longer require hours of manual work to complete. A question that might arise is: what do you do with your accounting staff now?

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  13. 3 Accounting Solutions using PSIcapture
    TOPIC: Industry Solutions, Reseller Tips, Testimonials

    3 Examples of PSIcapture Solutions for Accounting

    by Chelsea Bawab - June 28, 2016

    How can PSIcapture bolster your accounting department’s processes?

    Accounting is responsible for myriad day-to-day operations in an organization. The accounting department deals with everything from accounts payable and receivable, to inventory, payroll and other financial aspects of a company. Between keeping accurate records, paying invoices on time, processing incoming payments and managing any other financial needs, it is all too likely that this department will fall behind if these processes are dealt with manually.

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  14. TOPIC: Business Process Improvement, Capture Strategies, Product Features

    Invoice Header Processing with PSIcapture 6.0

    by Chelsea Bawab - May 31, 2016

    ACE boosts efficiency through simplified invoice processing

    Processing invoices is a pain point in many organizations. According to a survey included in an AIIM report, when asked about the biggest barrier to success in improving Accounts Payable operations, most respondents cited an over reliance on people and paper-based processes.

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  15. TOPIC: Product Features, The Case for Capture, The PSIGEN Difference

    PSIcapture 6.0: Coming to a Desktop Near You

    by Chelsea Bawab - May 13, 2016

    PSIGEN recently celebrated its 20th year in business. It has been our pleasure to provide our partners and customers with exceptional advanced capture products over the past 20 years. To celebrate this exciting milestone, PSIGEN will be releasing our first ever user interface redesign of PSIcapture.

    The all-new UI will be released in PSIcapture 6.0, available Monday, May 16th. The new UI is a sleek, user-friendly upgrade that allows for a more intuitive user experience, without compromising the expansive functionality of the program.

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  16. 6 Ways Financial Services Companies Can Improve Efficiency with PSIGEN
    TOPIC: Automation, Business Process Improvement, Industry Solutions

    6 Ways Financial Services Companies Can Improve Efficiency with PSIGEN

    by Chelsea Bawab - March 30, 2016

    Reduce Manual Tasks and Improve Customer Service with Advanced Capture

    Many different industries deal with a high volume of documents on a regular basis, but one of the most paper-intensive sectors is finance. Banks have to keep record of every client transaction that occurs—without automation, entering this data can be time-consuming and error-prone. Financial services companies are required to keep records of all correspondence between clients, along with all the paperwork concerning their clients’ financial policies.

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  17. TOPIC: Business Process Improvement, Customer Service, Going Paperless

    Speed Matters: Why Paper-Based Response Times Don’t Suffice in the 21st Century

    by Chelsea Bawab - January 20, 2016

    4 Ways Document Management Improves Customer Service

    According to AIIM’s 2014 report “Paper Wars,” 68% of professionals surveyed agreed that business “at the speed of paper” will be unacceptable in a few years’ time. In a society where instant gratification rules and putting the customer on hold is a cardinal sin, paper processes are becoming increasingly difficult to manage. For many businesses, paper processes ultimately translate to inefficiency—and inefficiency creates a strain on customer service.

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  18. TOPIC: Business Process Improvement, Customer Service, The Case for Capture

    What can Stalling Document Management Cost your Organization?

    by Chelsea Bawab - December 28, 2015

    Waiting to implement a document management solution could be costing your company

    For many organizations, document management is on a long-term wish list but hasn’t yet taken priority. Perhaps the cost of implementation is a hinderance, or maybe it’s the fear of bringing on new technology and struggling to get it adopted by the organization. The problem with stalling on document management is that the longer your organization waits to bring on a solution, the more it costs you.

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  19. TOPIC: Business Process Improvement, Going Paperless, The Case for Capture

    Progressing Toward a Paper-Free Office

    by Chelsea Bawab - December 16, 2015

    Tips for making the journey away from paper and into efficiency

    The dream of the paper-free office has been around for decades, with many people believing it would be achieved with the rise of computers and other digital devices. But the transition to paper-free offices and organizations hasn’t been quite as smooth as people once predicted it would be.

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  20. TOPIC: Business Process Improvement, Industry Solutions

    5 Ways Document Capture Can Improve Healthcare Administration

    by Chelsea Bawab - November 30, 2015

    Reduce costs, eliminate manual tasks and improve care quality with PSIGEN

    Healthcare administration is a costly business. According to a study by Health Affairs, administrative costs make up roughly 25% of total hospital expenditures—or around $200 billion—in the US, and that number is increasing. What’s more disheartening is that the high administrative costs don’t correlate to better quality healthcare—meaning this money is more of an unnecessary waste than an investment in good healthcare. The American Medical Association (AMA) estimates that a majority of doctors still use paper to request insurance authorization for procedures and referrals, and 83% still use traditional fax machines to do so.

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  21. TOPIC: Business Process Improvement, The Case for Capture

    Facing Your Document Management Fears

    by Chelsea Bawab - October 30, 2015

    If document management has you spooked, here are some ideas to help you overcome your concerns

    With Halloween on the horizon, it’s the time of year for facing your fears (while eating unreasonable amounts of candy). So sit down with a bag of Kit Kats and let’s talk about something that scares many businesses: document management.

    As daunting as it might be to go through the workday having to manually locate and file physical documents, it can be just as unnerving to think about what it will take to implement a digital solution. So what is it about document management that spooks many organizations?

    In the spirit of Halloween, let’s address some common fears about document management and how to overcome the apprehension with smart decision-making.

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  22. TOPIC: Business Process Improvement, Product Features

    Back to the Future of Document Management

    by Chelsea Bawab - October 22, 2015

    How has Document Management Improved Since the Days of Marty McFly?

    In case you didn’t hear, yesterday was the future. That is, according to sci-fi classic Back to the Future Part II. In the film, Doctor Brown and Marty McFly time-travel to October 21, 2015, and experience a wild future society in which the youths wear their pants inside out and people ride around on hoverboards—yet strangely everyone still gets their news from the newspaper and payphones are still a thing.

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  23. TOPIC: Business Process Improvement, Customer Service, The Case for Capture

    How to Get Your Organization Passionate About Document Management

    by Chelsea Bawab - October 13, 2015

    5 Ways to Get the Team Fired up about Automation and Efficiency

    At first glance, document management can seem like a sleep-inducing topic. Even if your company has a serious need for document process reform, researching the options, learning the ins and outs of information management and trying to get all the decision-makers in your organization on board can be extremely challenging.

    How do you get your company excited about improving their document processes? Here are 5 ways to approach the topic that will help others in your organization recognize the benefits.

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  24. TOPIC: Automation, Business Process Improvement, Industry Solutions

    Schools Save with Smart Invoice Processing

    by Chelsea Bawab - August 06, 2015

    Cut Costs and Improve Productivity with an AP Solution for Education

    The Accounts Payable process can be extremely tedious for any organization. Invoices need to be opened, approved by the appropriate administrators, processed and entered into a database, and of course, paid. Educational institutions are no stranger to this process. With invoices from everyone from the cafeteria vendors to the office supply providers, both K-12 and higher education institutions deal with a plethora of paperwork to stay on top of Accounts Payable.

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  25. TOPIC: Automation, Business Process Improvement, Industry Solutions, Product Features

    How to Simplify Records Management in Schools

    by Chelsea Bawab - July 22, 2015

    Automated capture + distributed indexing = simplified records management

    PSIGEN eases the pain of managing student records with advanced document capture and data extraction technology. With PSIGEN’s PSIcapture and PSIfusion, schools can easily streamline the process of managing records. With a fully integrated solution, processing searchable documents into a content management system becomes fast, easy and convenient—even for large institutions with thousands of students.

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  26. Training the Admissions Office Beast
    TOPIC: Automation, Business Process Improvement, Industry Solutions, Product Features

    Taming the Admissions Office Beast

    by Chelsea Bawab - July 16, 2015

    Document Capture for Higher Education Admissions Departments

    Being bogged down by all of these student records, whether they’re digital, paper or a combination of both, can hinder a school’s performance. Spending valuable hours sorting through documents and manually organizing information can cost a fortune in labor and can lead to missed deadlines, and lost or incorrect information due to human error. With the number of universities competing for the best students constantly climbing, schools can’t afford to waste time or resources during the admissions process.

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  27. TOPIC: Automation, Business Process Improvement, The Case for Capture

    Achieve Organization Efficiency with PSIcapture

    by Chelsea Bawab - June 12, 2015

    Automated Document Capture & Advanced Data Extraction Makes Processing Documents a No-Brainer

    Truly efficient document capture and data extraction can work the same way. While you know your system is there and it’s doing its job, the end-user interaction with it can be almost nonexistent for it to function properly.

    Essentially, automated capture becomes like flicking on a light switch. Once your automated workflow has been configured, PSIcapture can process your documents in the background so that after you scan a document, you don’t need to deal with it again until you search for it in your ECM system.*

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