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The Record
  1. TOPIC: Industry Solutions, The PSIGEN Difference

    SHRM Recap: How Can Software Companies Better Serve HR Professionals?

    by Chelsea Bawab - August 03, 2017

    An estimated 15,000 people attended the SHRM17 Annual Conference & Exposition in New Orleans this year, including a core group of PSIGEN team members, and the atmosphere was energizing.

    This was the first year PSIGEN attended the SHRM HR industry event, and our entire team came home with a wealth of information on what challenges human resources professionals are facing every day—as well as a renewed sense of purpose and responsibility to our HR customers.

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  2. TOPIC: Business Process Improvement, The Case for Capture, The PSIGEN Difference

    3 Reasons to Choose PSIGEN for Your Small Business

    by Chelsea Bawab - May 04, 2017

    In honor of small business week, learn why PSIGEN is the best solution for your small business’s document capture needs.

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  3. 4 Reasons Document Management Projects Fail
    TOPIC: Business Process Improvement, Capture Strategies, The PSIGEN Difference

    4 Reasons Document Management Projects Fail

    by Chelsea Bawab - April 19, 2017

    Investing in a document management solution is not merely a matter of researching options and purchasing a system. While these are the first steps, the follow-through once your organization adopts a document management project is where the real challenges arise.

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  4. PSIcapture & SAFE Help Users Make the Most of Their SharePoint Investments
    TOPIC: Business Process Improvement, ECM Integrations, Industry Solutions

    3 Ways to Use PSIGEN to Complement SharePoint & Office 365

    by Chelsea Bawab - March 16, 2017

    As vital as SharePoint is to many businesses, it isn’t an out-of-the-box program. SharePoint sites must be built and maintained, which can be time-consuming and inefficient for many businesses. That’s where PSIGEN can significantly increase the efficacy of SharePoint and Office 365.

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  5. 5 Signs Your Business Needs an Advanced Capture System
    TOPIC: Business Process Improvement, Testimonials, The Case for Capture

    5 Signs Your Business Needs an Advanced Capture System

    by Chelsea Bawab - September 01, 2016

    Is it time to make a change?

    Because you’re reading this, by now you’ve probably heard a bit about how document capture can help organizations become more efficient and improve their document processes. But how do you know if an advanced capture system will benefit your organization? After all, every business is different, and what works for one might not necessarily be helpful for the next.

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  6. 5 Ways to Facilitate User Adoption
    TOPIC: Business Process Improvement, Capture Strategies, The Case for Capture

    5 Ways to Facilitate User Adoption of Your Advanced Capture System

    by Chelsea Bawab - August 10, 2016

    You’ve Got Your Advanced Capture System – Now What?

    Congrats, you did it—you finally got approval to solve your document process problems with advanced capture! While that’s surely an important step in the right direction, It’s not enough to just purchase the software. The essential next step is to garner user adoption among your team members to ensure a successful implementation of your PSIcapture project.

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  7. 10 Benefits of PSIcapture for Document Management BPO Companies
    TOPIC: Automation, Industry Solutions, Product Features

    10 Benefits of PSIcapture for Document Management BPO Companies

    by Chelsea Bawab - August 02, 2016

    How can PSIcapture improve service bureau processes?

    Document management Business Process Outsourcing (BPO) organizations and service bureaus have a unique set of needs when it comes to advanced capture software. As these companies often serve a wide range of clients in various industries, they require a level of versatility and scalability that can be difficult to find with most capture programs

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  8. TOPIC: Business Process Improvement, The Case for Capture, The PSIGEN Difference

    Are Your Processes Built on an Advanced Capture Foundation?

    by Chelsea Bawab - May 23, 2016

    It all starts with capture

    Where do your business processes begin? Is it at the scanning device, where you input documents to be routed into your systems? Or perhaps the starting point is the content management system, where you go to locate the information you need to help you get your job done. While you could possibly make a case for these as potential starting points of your business processes, we’d have to argue that the real starting point is advanced capture.

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  9. TOPIC: Business Process Improvement, Industry Solutions, The Case for Capture

    Manage the Mailroom with Document Capture

    by Chelsea Bawab - April 07, 2016

    Automate mailroom processes to optimize productivity

    The office mailroom—it’s not exactly a labyrinth, but it’s probably not a place you’re particularly fond of either. It’s the place where incoming and outgoing documents amass, ever-so-slowly building up until, before you know it, a paper mountain emerges. The mountain looms over the tiny members of your office, daring any one of you to attempt to make sense of the individual documents that make up its perilous terrain.

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  10. TOPIC: Business Process Improvement, The Case for Capture, The PSIGEN Difference

    5 Document Capture Myths Debunked

    by Chelsea Bawab - March 17, 2016

    Addressing some common misconceptions about capture

    Is document capture really right for your organization? Will it be worth your time and money? Is there even a difference between the multitudes of programs out there that all claim to meet your document capture needs? If you’re considering document capture for your business, you might have some similar questions rolling around your mind.

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  11. TOPIC: Automation, Business Process Improvement, Going Paperless

    How to Prepare for the Workplace of the Future

    by Chelsea Bawab - March 10, 2016

    Use document management to master these 5 workplace trends

    Document management can play a major role in helping companies prepare for the workplace of the future. By streamlining workflows and providing instant access to information when and where your employees need it, you can begin transitioning to the 21st century office.

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  12. Take Control of Tax Season with Document Capture
    TOPIC: Industry Solutions, Product Features, The Case for Capture

    Take Control of Tax Season with Document Capture

    by Chelsea Bawab - February 18, 2016

    How tax preparation firms can benefit from a capture solution

    With tax season in full swing, millions of Americans are scrambling to make sure they have all of their important documents ready to hand over to their accountants. From W-2s and 1099s to business expense and charitable donation deductions, everyone has a plethora of documentation to provide in order to properly file their taxes and get the best discounts possible. That can add up to an abundance of information attached to just one person for one tax year.

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  13. TOPIC: Business Process Improvement, The Case for Capture, The PSIGEN Difference

    10 Signs Your Company Needs a New Document Management Solution

    by Chelsea Bawab - February 03, 2016

    Is your solution really effective, or is it time to shop around?

    Not all document management solutions are created equal. There’s an abundance of products on the market designed to help organizations manage their information—but it can be hard to tell which ones are the most effective for businesses. Because of this, companies sometimes end up with systems that don’t support their full spectrum of document management needs.

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  14. TOPIC: Business Process Improvement, Customer Service, Going Paperless

    Speed Matters: Why Paper-Based Response Times Don’t Suffice in the 21st Century

    by Chelsea Bawab - January 20, 2016

    4 Ways Document Management Improves Customer Service

    According to AIIM’s 2014 report “Paper Wars,” 68% of professionals surveyed agreed that business “at the speed of paper” will be unacceptable in a few years’ time. In a society where instant gratification rules and putting the customer on hold is a cardinal sin, paper processes are becoming increasingly difficult to manage. For many businesses, paper processes ultimately translate to inefficiency—and inefficiency creates a strain on customer service.

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  15. TOPIC: Business Process Improvement, Product Features, The Case for Capture

    3 Ways Document Management Keeps Your Information Secure from a Data Breach

    by Chelsea Bawab - January 14, 2016

    Protect Your Company’s Information with Secure Document Capture

    Protecting your company’s sensitive information is a challenge, but it can be done. A great place to start is implementing a document management system that will capture, process and store your documents with tight security from start to finish. Here are 3 ways document management protects your company from a data breach.

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  16. TOPIC: Business Process Improvement, Capture Strategies, The Case for Capture

    5 Ways Document Management Improves the Audit Process

    by Chelsea Bawab - January 07, 2016

    Simplify Audits and Increase Compliance with PSIGEN

    Not every business experiences audits on a regular basis, but those that do understand the headache that often accompanies an audit. Organizations that are publicly run, tax-exempt or contracted by the government face audits most frequently, but every business has the potential to be audited at some point.

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  17. TOPIC: Business Process Improvement, Customer Service, The Case for Capture

    What can Stalling Document Management Cost your Organization?

    by Chelsea Bawab - December 28, 2015

    Waiting to implement a document management solution could be costing your company

    For many organizations, document management is on a long-term wish list but hasn’t yet taken priority. Perhaps the cost of implementation is a hinderance, or maybe it’s the fear of bringing on new technology and struggling to get it adopted by the organization. The problem with stalling on document management is that the longer your organization waits to bring on a solution, the more it costs you.

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  18. TOPIC: Business Process Improvement, Going Paperless, The Case for Capture

    Progressing Toward a Paper-Free Office

    by Chelsea Bawab - December 16, 2015

    Tips for making the journey away from paper and into efficiency

    The dream of the paper-free office has been around for decades, with many people believing it would be achieved with the rise of computers and other digital devices. But the transition to paper-free offices and organizations hasn’t been quite as smooth as people once predicted it would be.

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  19. TOPIC: Business Process Improvement, Industry Solutions

    5 Ways Document Capture Can Improve Healthcare Administration

    by Chelsea Bawab - November 30, 2015

    Reduce costs, eliminate manual tasks and improve care quality with PSIGEN

    Healthcare administration is a costly business. According to a study by Health Affairs, administrative costs make up roughly 25% of total hospital expenditures—or around $200 billion—in the US, and that number is increasing. What’s more disheartening is that the high administrative costs don’t correlate to better quality healthcare—meaning this money is more of an unnecessary waste than an investment in good healthcare. The American Medical Association (AMA) estimates that a majority of doctors still use paper to request insurance authorization for procedures and referrals, and 83% still use traditional fax machines to do so.

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  20. TOPIC: Customer Service, Product Features, The PSIGEN Difference

    20 Reasons to Celebrate PSIGEN’s 20th Birthday

    by Chelsea Bawab - November 10, 2015

    Wednesday, November 11, officially marked 20 years since the birth of PSIGEN Software, Inc.

    This week, PSIGEN Software turns 20 years old! It’s been an incredible adventure full of development, growth and learning opportunities, and our company is thrilled to find out what’s in store for us over the next 20 years.

    For now, here are 20 great reasons PSIGEN has for celebrating on this special occasion.

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  21. TOPIC: Business Process Improvement, Product Features

    Back to the Future of Document Management

    by Chelsea Bawab - October 22, 2015

    How has Document Management Improved Since the Days of Marty McFly?

    In case you didn’t hear, yesterday was the future. That is, according to sci-fi classic Back to the Future Part II. In the film, Doctor Brown and Marty McFly time-travel to October 21, 2015, and experience a wild future society in which the youths wear their pants inside out and people ride around on hoverboards—yet strangely everyone still gets their news from the newspaper and payphones are still a thing.

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  22. Integrate PSIcapture with SmartSearch for a Seamless, Automated Solution
    TOPIC: ECM Integrations, Testimonials, The PSIGEN Difference

    PSIcapture and Square9: The Smart Choice

    by Chelsea Bawab - September 10, 2015

    Integrate PSIcapture with SmartSearch for a Seamless, Automated Solution

    Square9 SmartSearch is an advanced document management system used by organizations of every size. With the ability to scale to meet the needs of a very small department or those of a large company, SmartSearch can be effectively used by any type of business to manage information. From education and healthcare to manufacturing and legal, many industries rely on SmartSearch to help streamline their paper processes.

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  23. PSIcapture is the best capture onramp available
    TOPIC: ECM Integrations, Reseller Tips, The Case for Capture, The PSIGEN Difference

    The PSIGEN Difference: The Ultimate On-Ramp

    by Chelsea Bawab - September 03, 2015

    PSIcapture’s Compatibility with ECM Systems Makes it the Smart Choice for Document Capture

    Successful business vary in industry type, size and purpose, but most of them share a few commonalities that contribute to their success. In the midst of more obvious qualities like exceptional customer service, company culture and having an effective business plan is a quality that is easily overlooked but extremely important: business processes. Successful businesses understand the importance of changing and improving their business processes in order to keep up with the evolving needs of customers and to make their businesses more efficient, productive and profitable.

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  24. Optimize your SharePoint Investment with Document Capture
    TOPIC: ECM Integrations, Product Features, The PSIGEN Difference

    How to Use PSIcapture to Improve your SharePoint Solution

    by Chelsea Bawab - May 19, 2015

    Optimize your SharePoint Investment with Document Capture

    If you’re new to the concept of document capture, you might be wondering how it relates to a program like Microsoft SharePoint. SharePoint is, among other things, a document management system (DMS). It’s a great way to store and manage information digitally. But how do you move your information into SharePoint?

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