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The Record
  1. TOPIC: Business Process Improvement, Digital Transformation, The Case for Capture

    7 Reasons to Transform Your Document Processes in the New Year

    by Chelsea Bawab - January 11, 2018

    As we enter into 2018, it is more important than ever to consider transforming your business’s document processes. Our world has become increasingly digital, and the move toward digitalization across industries will certainly continue in…

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  2. TOPIC: Business Process Improvement, Customer Service, Efficiency

    Digital Transformation and the Brand Promise

    by Chelsea Bawab - September 14, 2017

    In the digital age, your brand is much more than the logo you choose or the jingle that plays along with your radio commercial. Your brand is the sum of the experiences and interactions your business has with your customers and the marketplace. Regardless of your logo, slogan or other marketing efforts, your brand is largely defined by the opinions of the people who have interacted with your business—be it good or bad.

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  3. How Advanced Capture Tackles Top 3 Strategic Business Priorities of CEOs
    TOPIC: Business Process Improvement, The Case for Capture, The PSIGEN Difference

    How Advanced Capture Tackles Top 3 Strategic Business Priorities of CEOs

    by Chelsea Bawab - November 07, 2016

    It’s no secret that companies are increasingly moving toward digitalization. Up until recently, technological advancements in the workplace were mainly a concern for the IT department. Now business leaders are becoming more involved with digital initiatives, as it becomes clear that these projects directly impact the success and growth of the company.

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  4. 5 Ways PSIcapture Sets Your Business Apart from the Competition
    TOPIC: Automation, Business Process Improvement, Customer Service

    Become a Gold Medal Business with Advanced Document Capture

    by Chelsea Bawab - August 19, 2016

    5 Ways PSIcapture Sets Your Business Apart from the Competition

    Unfortunately, the 2016 Summer Olympics in Rio has come to an end. For two weeks we watched transfixed as the world’s most incredible athletes competed for the prestige of being the fastest, strongest or most powerful forces in their sports. There is something universally riveting about seeing the culmination of these athletes’ training manifest in the most intense competition of their lives.

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  5. 3 Real-World Examples of PSIcapture for Business Process Outsourcing
    TOPIC: Business Process Improvement, Industry Solutions, Testimonials

    3 Real-World Examples of PSIcapture for Business Process Outsourcing

    by Chelsea Bawab - July 26, 2016

    BPO compnies can gain efficiency and profitability with PSIcapture

    Business Process Outsourcing (BPO) is a growing industry in the document management space. When companies decide to convert their paper records and processes to digital format, outsourcing is often a viable option that allows them to have all the benefits of digital document management without the burden of taking on the task themselves. Outsourcing also allows an organization to turn the work over to a company with significant expertise in document management.

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  6. Top 7 Takeaways from Resonance 2016
    TOPIC: Reseller Tips, The Case for Capture, The PSIGEN Difference

    Top 7 Takeaways from Resonance 2016

    by Chelsea Bawab - May 05, 2016

    Find out what we learned at #PSIres16

    With Resonance 2016 in the books, it’s time to reflect on what we’ve learned and how it can be applied to our everyday lives as professionals in the document management industry. There was so much important material to take in and we hope everyone greatly benefited from the sessions and discussion opportunities.

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  7. 6 Ways Financial Services Companies Can Improve Efficiency with PSIGEN
    TOPIC: Automation, Business Process Improvement, Industry Solutions

    6 Ways Financial Services Companies Can Improve Efficiency with PSIGEN

    by Chelsea Bawab - March 30, 2016

    Reduce Manual Tasks and Improve Customer Service with Advanced Capture

    Many different industries deal with a high volume of documents on a regular basis, but one of the most paper-intensive sectors is finance. Banks have to keep record of every client transaction that occurs—without automation, entering this data can be time-consuming and error-prone. Financial services companies are required to keep records of all correspondence between clients, along with all the paperwork concerning their clients’ financial policies.

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  8. TOPIC: Automation, Business Process Improvement, Going Paperless

    How to Prepare for the Workplace of the Future

    by Chelsea Bawab - March 10, 2016

    Use document management to master these 5 workplace trends

    Document management can play a major role in helping companies prepare for the workplace of the future. By streamlining workflows and providing instant access to information when and where your employees need it, you can begin transitioning to the 21st century office.

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  9. TOPIC: Reseller Tips, The Case for Capture, The PSIGEN Difference

    An In-Depth Look at PSIGEN’s Core Values

    by Chelsea Bawab - February 25, 2016

    6 principles that make PSIGEN stand apart from the crowd

    PSIGEN’s advanced document capture products provide the most innovative, automated solutions in the industry, designed to help businesses solve even their most complex process problems. While we think it’s extremely important to provide these great solutions, we believe the way we run our company is equally important. At PSIGEN, we strive to be your trusted software provider and business partner—a goal that is reflected in our core company values.

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  10. Take Control of Tax Season with Document Capture
    TOPIC: Industry Solutions, Product Features, The Case for Capture

    Take Control of Tax Season with Document Capture

    by Chelsea Bawab - February 18, 2016

    How tax preparation firms can benefit from a capture solution

    With tax season in full swing, millions of Americans are scrambling to make sure they have all of their important documents ready to hand over to their accountants. From W-2s and 1099s to business expense and charitable donation deductions, everyone has a plethora of documentation to provide in order to properly file their taxes and get the best discounts possible. That can add up to an abundance of information attached to just one person for one tax year.

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  11. TOPIC: Business Process Improvement, Customer Service, Going Paperless

    Speed Matters: Why Paper-Based Response Times Don’t Suffice in the 21st Century

    by Chelsea Bawab - January 20, 2016

    4 Ways Document Management Improves Customer Service

    According to AIIM’s 2014 report “Paper Wars,” 68% of professionals surveyed agreed that business “at the speed of paper” will be unacceptable in a few years’ time. In a society where instant gratification rules and putting the customer on hold is a cardinal sin, paper processes are becoming increasingly difficult to manage. For many businesses, paper processes ultimately translate to inefficiency—and inefficiency creates a strain on customer service.

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  12. TOPIC: Business Process Improvement, Customer Service, The Case for Capture

    What can Stalling Document Management Cost your Organization?

    by Chelsea Bawab - December 28, 2015

    Waiting to implement a document management solution could be costing your company

    For many organizations, document management is on a long-term wish list but hasn’t yet taken priority. Perhaps the cost of implementation is a hinderance, or maybe it’s the fear of bringing on new technology and struggling to get it adopted by the organization. The problem with stalling on document management is that the longer your organization waits to bring on a solution, the more it costs you.

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  13. TOPIC: Business Process Improvement, Going Paperless, The Case for Capture

    Progressing Toward a Paper-Free Office

    by Chelsea Bawab - December 16, 2015

    Tips for making the journey away from paper and into efficiency

    The dream of the paper-free office has been around for decades, with many people believing it would be achieved with the rise of computers and other digital devices. But the transition to paper-free offices and organizations hasn’t been quite as smooth as people once predicted it would be.

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  14. TOPIC: Business Process Improvement, Industry Solutions

    5 Ways Document Capture Can Improve Healthcare Administration

    by Chelsea Bawab - November 30, 2015

    Reduce costs, eliminate manual tasks and improve care quality with PSIGEN

    Healthcare administration is a costly business. According to a study by Health Affairs, administrative costs make up roughly 25% of total hospital expenditures—or around $200 billion—in the US, and that number is increasing. What’s more disheartening is that the high administrative costs don’t correlate to better quality healthcare—meaning this money is more of an unnecessary waste than an investment in good healthcare. The American Medical Association (AMA) estimates that a majority of doctors still use paper to request insurance authorization for procedures and referrals, and 83% still use traditional fax machines to do so.

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  15. TOPIC: Business Process Improvement, The Case for Capture

    Facing Your Document Management Fears

    by Chelsea Bawab - October 30, 2015

    If document management has you spooked, here are some ideas to help you overcome your concerns

    With Halloween on the horizon, it’s the time of year for facing your fears (while eating unreasonable amounts of candy). So sit down with a bag of Kit Kats and let’s talk about something that scares many businesses: document management.

    As daunting as it might be to go through the workday having to manually locate and file physical documents, it can be just as unnerving to think about what it will take to implement a digital solution. So what is it about document management that spooks many organizations?

    In the spirit of Halloween, let’s address some common fears about document management and how to overcome the apprehension with smart decision-making.

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  16. TOPIC: Business Process Improvement, Customer Service, The Case for Capture

    How to Get Your Organization Passionate About Document Management

    by Chelsea Bawab - October 13, 2015

    5 Ways to Get the Team Fired up about Automation and Efficiency

    At first glance, document management can seem like a sleep-inducing topic. Even if your company has a serious need for document process reform, researching the options, learning the ins and outs of information management and trying to get all the decision-makers in your organization on board can be extremely challenging.

    How do you get your company excited about improving their document processes? Here are 5 ways to approach the topic that will help others in your organization recognize the benefits.

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  17. TOPIC: Testimonials, The PSIGEN Difference

    Meant to Be?

    by Chelsea Bawab - February 06, 2015

    We mean really, really love it—not like it somewhat, or mostly enjoy it but it’s nothing to write home about. Do you love your capture product?

    Why does that matter? It matters because the product you use should reflect your business’s values. Your capture provider should care about the things you care about—saving time, being efficient, providing good service, being cost-effective. Not every product is going to offer you that. If you aren’t feeling the love for your software, maybe it’s time to rethink your document capture relationship.

    What makes a lovable capture product? Here are our top qualifying qualities:

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