Manual Data Entry and Filing Replaced with PSIcapture and FileBound Combination Solution

Wheatbelt, a stockholder-owned distributor and buying group, works primarily with providing drop ship programs direct to retailers in farm and home industry segments. Established in 1955, the company provides its membership product and promotional support and direct access to three annual product shows.

The Problem

With more than 175 active company members and over 400 retailer outlets from coast to coast, it was a vital part of Wheatbelt’s business to facilitate all sales activities via vendor to the retailer as seamlessly as possible. Prior to the company’s conversion in processes, Wheatbelt was receiving roughly 20k paper invoices a month, which were being received from Wheatbelt’s vendors, then re-distributed out to the retail stores so consumer pricing could be established and completed prior to merchandise being sold. At that time, all paper invoices were mailed via United States Postal Service and Wheatbelt’s clerical staff spent approximately 35% of their day actively separating and sorting documents prior to them ever being processed. The invoicing process cycle took roughly 7 business days to complete with little room left for errors. Additionally, the unforeseen predictability of the United States mail service hung in the balance as a critical concern worth evaluating.

How did PSIGEN help Wheatbelt speed up their turnaround time?

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